Call Waiting

Having great communication devices and service is everything when you start a business. It will be the way that you interact with the customers. In addition to the internet faxing, which is great for invoices and communication between employees, you should also have a great phone service. Call Waiting allows you to receive another call while you are on the phone. When a second call is received while you are already on the phone a call waiting tone alerts you. See the caller's ID on your phone if you are using Caller ID. To answer the waiting call, simply press the flash button or switch hook. You will be connected with the waiting party while your original party holds. Press the flash button or switch hook again, to reconnect to the original party and hold the waiting party. You can continue to alternate between parties as often as you’d like. It's like having two lines while paying for only one. The user can also cancel Call Waiting for calls in progress. The system plays a confirmation announcement and then applies a dial tone. The user then dials the destination number. For the duration of the call, the user is not presented with any waiting calls. Call Waiting is automatically re-activated when the call ends. Call Waiting completes when any party hangs up. Users can also execute call waiting via the BroadVoice Call Manager.